Terms and Conditions

Last updated: April 7, 2026

Please read these Terms and Conditions carefully before using our website and services operated by BOKUEN.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use our website to transmit any unsolicited or unauthorized advertising or promotional material.

3. Products and Services

We reserve the right to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

4. Pricing and Payment

All prices are listed in US dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion. Payment must be received prior to the shipment of goods.

5. Shipping and Delivery

We will make every effort to deliver products within the estimated timeframes. However, we are not responsible for delays caused by circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. 

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 30 days of receipt. Items must be returned in their original condition and packaging. Refunds will be issued to the original payment method once the returned item is received and inspected.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of BOKUEN and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, BOKUEN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Day of Rest Policy

All fulfillments for purchases made on Sunday (12:00am-11:59pm) will be on a temporary pause until Monday. However, orders and fulfillments for all purchases from Monday to Saturday will not be affected by this policy.     

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

BOKUEN
Email: support@bokuen.com
Website: bokuen.myshopify.com